Sales Associate

Position Summary:   A Store Associate is a position responsible for supporting the Store Leadership Team in achieving all Company goals and initiatives.   The Store Associate represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork.  The Store Associate has a direct reporting relationship to the Store Leadership team.


Key Accountabilities: 
Aware of customer activity and responds with a sense of urgency, prioritizing assisting customers over other tasks
Greets and acknowledges customers while providing the appropriate level of service
Exercises sound judgment in effectively addressing customer concerns
Demonstrates exceptional selling skills
Provides fast, friendly and accurate service at the service desk while educating customers on the benefits of the PLACE Card
Maintains appropriate stock levels and ensures that all sizes and styles are represented
Follows Company standards of merchandise presentation, signage and display
Embraces responsibility of assigned tasks
Supports maintaining a clean, organized and efficient stockroom while adhering to TCP standards and safety requirements
Performs daily housekeeping duties to TCP standard
Guarantees Company assets by ensuring adherence to all Loss Prevention procedures
Proactively contributes to creating a team atmosphere that is flexible and enjoyable
Constructively shares suggestions, ideas and concerns with appropriate Store Leadership
Exhibits flexibility by working as member of stock team, if necessary


Education and Experience: 
Retail experience preferred

Business Knowledge and Critical Skills:
Demonstrated time management and organizational skills
Demonstrated passion for customer service
Ability to work in a team environment
Attention to detail and ability to prioritize tasks
Ability to work a flexible schedule that meets the needs of the business; could include overnight, evening, weekend and call-in shifts
Ability to maneuver around sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.